Shipping & Returns

If your Nature Sustained product is not perfect for you, please visit account.naturesustained.com within 30 days of purchase and then select the item(s) that you have an issue with and request a return/refund. We'll let you know if your request is approved via email usually within 1-3 days.

If you don't see an option to return or have any issues, please contact customer services using this form.

Please request a return within 30 days of the delivery date by logging into account.naturesustained.com and selecting the item(s) that you wish to return, then you should see an option to request a return. We'll let you know if approved via email.

If you don't see an option to return or have any issues, please contact customer services using this form with your order number/proof of purchase.

1. Login to account.naturesustained.com
2. Click the order that you wish to submit the return request for.
3. If your order has more than one item, select the item(s) that you wish to return.
4. Select a return reason and add a note as to why you need to return the product.
5. Click "Submit request".
6. We'll let you know if your return request is accepted within 1-3 business days.

If you have further issues, please contact customer services.